How our process works on new projects
We’re committed to delivering a seamless journey from your initial vision to a beautifully completed space. Every step of our process is designed to ensure transparency, craftsmanship, and a home transformation you’ll love.
- Personalised Project Guidance
- Clear Communication
- Precision Planning & Execution
- Quality Craftmanship
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Ian Henderson Founding Director
The process for Design & Build
Our design and build process ensures a smooth journey from initial concept to completion, with expert guidance every step of the way.
Your Vision
First we need to discover where you are and where you want to be. A phone call or email should help understand what you want and the next steps to achieve this.
Site Survey
A site survey appointment is undertaken at your home. We will listen to your ideas/ requirements and review your existing property and external area. We will then make suggestions as to different options and answer any questions you may have.
Estimate
Following on from your site survey, we will email you an estimate for your proposed building project.
Reservation Fee
Upon approving the estimate, we will secure your position in our work programme and commence work on your plan drawings once you have paid the reservation fee.
Measure Up Appointment
We will undertake a full measure up of your home so draft plans can be produced.
Plan Drawings Review
We will email you the draft plans to review. Once you have had a look, we'll make any amendments needed before you approve them. Then we will submit for planning permission (if required).
Building Regulation Drawings/ submission & Structural Design
Once planning permission (or certificate of lawful development) has been approved, we will compile your Building Regulation drawings and get a quote for a company to undertake the Building Regulation plan check and site visits. We will provide a quote for the structural design/calculations for your project.
Full Quotation/ Acceptance Meeting
Once we have the Building Regulation Drawings and Structural Design/Calculations, we will provide a full Quotation for your project. Following this, we will meet with you to confirm the final quotation and discuss the start date for your project, alongside the stage payment plan.
Pre Start Meeting
A few weeks prior to your build commencing, we will meet at your home to go through the important information we need to collate and provide before we start work on your project.
Building
Our team of master builders will begin the building process. We take care of our builders, so you don’t have to. Our builders pride themselves on the quality of their work and tidy sites which is managed by a site manager who will be your point of contact.
Completion
We ensure you are happy with the finishing touches and final build before signing off the project as complete.
Lets Talk
Your future renovation work starts with a message to us!
The process to Build From Your Plans
If you already have planning permission, building regulation, drawings & approval, and structural calculations in place, our process is tailored to bring your project to life, with our team handling each detail to deliver a flawless build.
Your Vision
First we need to discover where you are and where you want to be. A phone call should help understand what you want and the next steps to achieve this.
Architect Own Plans
Planning permission, building regulations drawings, and structural calculations are already in place. Please email these through to us for review enquiry@hende.co.uk.
Site Survey
A site survey appointment is arranged at your home where we gain further understanding of the build.
Full Quotation
A full quotation will be emailed for you to review.
Acceptance Meetings
An acceptance meeting will be arranged to review the Federation of Master Builders contract and the stage payment plan.
Reservation Fee
Upon approving the quote we will secure your position on our work programme with a reservation fee.
Pre Contract Meeting
Prior to your build beginning we meet at your home to go through the important information we need to collate and provide before we start.
Building
Our team of master builders will begin the building process. We take care of our builders, so you don’t have to. Our builders pride themselves on the quality of their work and tidy sites which is managed by a site manager who will be your point of contact.
Completion
We ensure you are happy with the finishing touches and final build before signing off the project as complete.
